Customer Care Services

Services:

  • Outbound/Inbound consumer/B2B Sales
  • Outbound/Inbound costumer care
  • Appointment setting/Scheduling
  • Collections
  • Customer surveys
  • Technical Support
  • Email Response/Web Chat
  • Quality Assurance monitoring
  • Order taking
  • Lead generation/qualification
  • Medical answering service
  • Paging/Dispatch
  • Billing reminder

Data Management

Services:

  • Data Entry/Data Capture
  • Medical Transcribing
  • OCR Conversion
  • Forms Processing
  • Business Process Outsourcing
  • Microfilm/Microfiche
  • Data Processing
  • Data Conversion
  • Handwritten Data
  • Mailroom Services
  • Document Scanning
  • Third party quality monitoring
  • Research and data mining
  • Database maintenance
  • Claims processing

Marketing

Services:

  • Strategy development
  • Direct response management
  • Database management
  • Data modeling/Customer validation
  • Web site development
  • Online reporting
  • Creative development
  • Email Management